A | If
you have already registered for PLACIDWAVE INC. and find that you are unable to
attend or cancel the paper, please notify PLACIDWAVE INC. secretariat in
writing to PLACIDWAVE@PLACJEANS.COM to request a refund and cancel your
registration. Refund will be made upon receipt of this written notice after the
conference.
|
A | The delivery cost is charged based on the EMS rate table as it differs by country and region. Please check the EMS rates by country in the Web site. |
A | Please read “Notice” at the bottom of the detailed product description page because each product requires different cautionary practices. Products are not exchanged, refunded, or qualified for warranty policy if defects are caused by not following the provided warnings. |
A | Orders cannot be canceled and order information cannot be changed when the product is in delivery status. . |
A | Please understand that pre-repair, such as length repair, is not provided for products purchased online. Delivery cost for post-repair shall be charged to customers and repair related to fabric damage or dry-stretching is not provided. You may inquire about post-repair via e-mail and the personnel in charge will get back to you in 12 business days.
※ please contact us via the following e-mail for any other inquiries because we cannot answer your calls because of time difference. |
A | We do not support partial cancelation and refund for multiple orders |
A |
Online
credit cards are accepted and tax invoice is not issued. Credit cards are
safely paid via Eximbay. |
A |
Card payment is canceled, which takes around 7~10
business days from when refund is approved. |
A |
Any purchased product will
be refunded in case of defects. Please notify us by e-mail and the personnel in
charge will get back to you within 12 business days (e-mail address). You should
return the product via your nearest EMS. Refund will be approved only after
product is collected, inspected, and CCTV prior to delivery is reviewed. ※ When are products refunded for free? ① Defects in materials and fabric ② Fault caused by or during delivery, etc. ③ Difference in the detailed page information and product
(PC resolution is irrelevant) |
A | Enter your e-mail, password, name (both family name and last name), and your nationality to sign up as a member. Your e-mail address is automatically registered as your ID. |